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Partnership

FAQ

Q 질문

How long is the product development lead time?

A 답변

For white-label products that do not require new formulation development,
production and shipment typically take approximately 2 months after the product design is finalized,
the agreement is signed, and the purchase order is confirmed.

For custom formulation projects using customer-requested ingredients,
a minimum of 2 additional months is required for formulation development,
resulting in a total lead time of 4 months or more.

Q 질문

What factors affect the product price?

A 답변

The primary factors affecting the product price are the patch size and the corresponding number of microcone arrays.

In addition, the price may vary depending on the packaging configuration
and the types of packaging materials and accessories included with the product.

Q 질문

What is the minimum order quantity (MOQ) for a new product development?

A 답변

As the MOQ varies significantly depending on the patch design and size due to
the characteristics of the microcone patch manufacturing process,
we provide MOQ information after reviewing your desired product design.

Please refer to the design information in our e-catalog and share your preferred design with us.
We will then provide detailed guidance accordingly.

Q 질문

To what extent can the product be customized?

A 답변

For White Label projects, only the packaging design can be customized.

For ODM projects, various elements can be customized,
including the formulation, microneedle length, patch design, microneedle and hydrocolloid sheet color,
packaging type, and other product specifications.

Q 질문

Can the color of the product be customized?

A 답변

Yes. The color of the microcone and the hydrocolloid sheet can be customized.

Q 질문

What types of active ingredients can be used in your microcone patches?

A 답변

Our dissolving microcone patches are manufactured using hyaluronic acid as the backbone material,
making them highly compatible with water-soluble active ingredients.

Ingredients that are not water-soluble, such as oils or powders,
may also be incorporated depending on feasibility testing.

We have extensive experience developing products with a wide range of high-performance ingredients,
including peptides, EGF, exosomes, retinol, vitamin C, and many others.

Q 질문

Can we apply our own brand design to White Label products?

A 답변

Yes. White Label products are supplied under your own brand,
allowing you to use your own product name and packaging design.

Please note that pre-manufactured White Label products are supplied with fixed primary packaging,
which cannot be customized.

Q 질문

Are there any design specifications for packaging materials? Can we supply our own packaging materials?

A 답변

To protect the moisture-sensitive microcone patches during storage and distribution,
all products must be sealed using our specialized moisture-protective primary packaging.
Therefore, primary packaging must be completed at our manufacturing facility before shipment.

We provide the required specifications and dielines for primary packaging materials,
such as aluminum pouches and PTP packaging, according to the product configuration.

For this reason, customer-supplied primary packaging materials are not available.
However, secondary packaging materials may be either supplied by the customer or provided through our turnkey service.
Additional packaging costs may apply depending on the project.

Q 질문

What is the difference between White Label and ODM product development?

A 답변

White Label development uses Raphas' existing formulations and patch designs, with only your branding and packaging design customized.

If you wish to modify the formulation in any way (including adding or removing ingredients) or change the patch design,
the project must proceed as ODM development.

Our current White Label portfolio includes formulations for acne care, anti-aging, pore care, skin brightening, post-blemish care, and so on.

For ODM projects, all newly developed formulations are exclusive to the customer.
They will not be used for other customers' projects or added to our White Label portfolio.

Q 질문

Are microcone patches classified as cosmetics?

A 답변

Yes. Our microcone patches are registered as cosmetic products in major global markets, including the EU, the United States, and Japan.

They are marketed and sold as cosmetics, not as medical devices or consumer goods.